Privacy policy
What Alivecase collects when you practise, why, who else handles it, and how to get it back or delete it.
Alivecase is operated by Frank Mosley IV.
What we collect
If you create an account
- Your email address and a password. The password is stored in scrambled form by our sign-in provider; we cannot read it.
- The date you agreed to the terms and confirmed your age.
- Your practice history: answers, scores, time taken, difficulty level and the feedback you were given.
If you practise as a guest
- Your practice history is kept in your own browser, not on our servers.
- Written answers are still sent to our AI provider to be graded. We do not keep a copy of them.
- Video interviews need an account.
In a video interview
- Your voice. Microphone audio is streamed to our voice provider, which runs the conversation with the interviewer. The provider keeps a written transcript of the conversation in our account for 30 days and does not keep the audio.
- The transcript. What you and the interviewer said is sent to our AI provider to be graded, and is saved with your result.
- Video. Your browser records the interview so you can watch it back straight afterwards. That recording stays in the browser tab. It is uploaded to private storage only if you are signed in and tick the box to save it before you start. We keep your 3 most recent saved recordings and delete older ones when a new one is saved.
- Presence measures. Eye contact and head position are estimated from the camera by software running in your browser. Camera frames used for this never leave your device. Only summary numbers, such as the share of time you looked at the camera, are saved with your result.
From everyone
- A daily count of AI-graded answers, chat cases and video interviews, used to apply usage limits. For guests the count of graded answers is kept against a scrambled, one-way code made from the IP address; we do not store the IP address itself.
- Standard technical logs kept by our hosting provider, such as IP address, browser type and the pages requested.
- Feedback you choose to send with the Feedback button: your message, the page and question you were on, your browser type, and your account or any contact details you add.
We do not use advertising or analytics trackers, and we do not sell personal information.
How we use it
To run your practice sessions, produce scores and feedback, show your history, apply usage limits, keep accounts secure, and find and fix problems with the product.
Who else handles it
These companies process data for us so the product can run:
- Vercel: hosting.
- Supabase: accounts, database and private file storage, in the United States.
- Anthropic: grading of written answers and interview transcripts.
- ElevenLabs: the spoken interviewer.
- Google and jsDelivr: your browser downloads the camera-analysis software from their servers, which shows them your IP address. No camera data is sent to them by us.
Our database is in the United States. These providers may process data in other countries under their own terms.
How long we keep it
- Practice history: until you delete your account. Guest history stays in your browser until you clear it.
- Saved video recordings: your 3 most recent, until you delete them or your account.
- Interview transcripts held by the voice provider: 30 days.
- Daily usage counts: kept as totals per day.
- Feedback reports: kept so the problems can be fixed. When you delete your account, your account and contact details are removed from them.
Deleting your account removes your sign-in, profile, practice history, saved recordings and usage counts from our systems straight away. Our providers may keep backups and logs for a limited time under their own policies.
Your choices
On the Account page you can download your data, delete your saved recordings, and delete your account. Guests can clear the history stored in their browser there too.
Depending on where you live, for example California, the European Union or the United Kingdom, you may have further rights over your data, including the right to ask for access, correction or deletion. We will honour valid requests.
Age
Alivecase is for people aged 18 or over. We do not knowingly collect data from anyone younger. If you believe someone under 18 has signed up, tell us and we will delete the account.
Security
Data is encrypted in transit. Access rules in the database let each account read only its own records. Recordings sit in private storage and are shown through links that expire. No system is perfectly secure.
Changes
If this policy changes we will post the new version here with a new effective date. If the change is significant and you have an account, we will email you.
Contact
Email f.mosley1@outlook.com.
You can download or delete your data yourself at any time on the Account page.